Unveiling innso’s Unified Conversational Platform, the Future of CX
Now, more than ever, increasing engagement and enhancing the customer experience requires that brands adopt the channels customers use throughout the day to communicate with colleagues, friends, and family. These include Instagram, Messenger, Twitter, and WhatsApp. And as more people engage in online transactions instead of in-store visits, adapting to consumer trends is a [...]
New innso e-guide: are you ready for the “new normal”?
2020 has been a year like no other. Who would have thought six months ago that a pandemic would sweep through the globe, locking down over 75% of the world’s population to one extent or another? Overnight, millions have [...]
Webinar innso – The unified platform
The brands have developed the conversational to be closer to their customers, , but all are collide today to the same difficulties - optimize the digital customer relationship and manage all social networks and instant messaging applications efficiently . [...]
How innso is helping organizations during the COVID-19 crisis
Staying connected and ensuring effective communication with your employees remotely Any crisis can create confusion and business challenges. What sets COVID-19 apart is that even for those organizations with the most well-oiled and best performing customer experience, many of [...]