It’s time to change B2B
To say that COVID-19 profoundly altered our working lives is a little like pushing on a door that's already wide open. This is especially true in the world of [...]
Webinar innso – The unified platform
The brands have developed the conversational to be closer to their customers, , but all are collide today to the same difficulties - optimize the digital customer relationship and [...]
Mastering the art of seamless omnichannel conversation
As channels multiply, businesses and customers lose the flow of their conversation. A customer only has to contact the wrong service, not use the right channel or need a [...]
Innso and Direct Assurance at ECD 2017
Agile Customer Service? Nicolas Raffin, CEO of innso and Amélie Anastassiades, Head of Sales and Customer Relations Policy at Direct Assurance, will be “on stage” on May 18 at [...]