COVID19 – A message from the innso Executive Team to our clients
With the news of COVID-19 (coronavirus) escalating around the world, we wanted to write you directly and inform you of the measures that we have implement within innso, so [...]
Innso is growing and is recruiting
Éditeur de logiciels spécialisés dans la relation client, innso développe une plateforme omnicanal et connaît une forte croissance en France et à l'étranger. Notre plateforme revêt une forte dimension [...]
Five reasons why your business needs conversational messaging
From social media to iMessage and SMS, messaging is now an indispensable part of everyday life, fundamentally shifting how we communicate with each another. There are 2.5 billion people using Facebook every [...]
Mastering the art of seamless omnichannel conversation
As channels multiply, businesses and customers lose the flow of their conversation. A customer only has to contact the wrong service, not use the right channel or need a [...]
Innso’s truly omnichannel customer experience software comes to North America
Innso, a leader in next-generation omnichannel customer experience software and Sitel Group’s software experts, today announced that it was expanding operations into the U.S. and Canada. In preparation for [...]
Innso Day 2019 – Demystifying the use of new technology in customer service
Over 70 Customer Relationship Management leaders and Tech-intensive industry experts gathered in Paris on September 19th for the second annual Innso Day. The agenda was clear. Demystify new technologies. [...]
Innso software, 100% omnichannel customer service solution, lands in the United States
Innso, a next-generation omnichannel customer experience software publisher and Sitel Group tech spin-off, has announced the expansion of its activities in the United States and Canada. Ahead of the [...]
Innso Day 2019 – How to operationalize AI and RPA in customer relations
Innso Day brought together on September 19 in the heart of the "Silicon" Sentier Parisien in the Mail district, more than 70 professionals and experts in Customer Relations and [...]
Innso Day 2019 – Customer testimonial round table
With your head in the stars, but your feet on the ground. Thursday, September 19, 2019: 70 brands, professionals and experts in the Customer Relations and new technologies sector [...]
Innso Day was a success. Thank you to all participants !
Innso Day was a success and we thank all participants for their presence, interest in our solutions and active contribution to the afternoon product workshops. We will come back [...]