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Catchup: How innso and Sogetrel Rolled Out Major Features During COVID-19’s First Wave

Find out how Sitel Group®’s spin-off, together with fast-growing network infrastructure company Sogetrel, implemented two vital new customer contact channels in the midst of a viral pandemic, drastically reducing [...]

By Marc Bory|2021-07-21T18:06:09+02:009 Januar 2021|
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Webinar innso – The unified platform

The brands have developed the conversational to be closer to their customers, , but all are collide today to the same difficulties - optimize the digital customer relationship  and [...]

By Raoul Roy|2021-04-24T06:54:49+02:007 Mai 2020|
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Innso Day was a success. Thank you to all participants !

Innso Day was a success and we thank all participants for their presence, interest in our solutions and active contribution to the afternoon product workshops. We will come back [...]

By Raoul Roy|2021-04-24T07:02:21+02:0014 Februar 2020|
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Innso and Direct Assurance at ECD 2017

Agile Customer Service? Nicolas Raffin, CEO of innso and Amélie Anastassiades, Head of Sales and Customer Relations Policy at Direct Assurance, will be “on stage” on May 18 at [...]

By Raoul Roy|2021-04-24T07:07:25+02:0018 Mai 2017|
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European Customer Day – May 18, 2017 – Paris

Acticall Sitel Group is organizing the "European Customer Day" in Paris for the second year running. This day is dedicated to the connected and augmented Customer Experience around the [...]

By innso|2021-04-24T07:07:33+02:0018 Mai 2017|
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Innso – die benutzerfreundliche Technologie im Customer Relationship Management. Wir gehen neue Wege und bieten eine wirklich praxisnahe Omnichannel-Plattform, für eine flexible und optimierte Kundenerfahrung (CX).

Unser innovativer Ansatz integriert die realen Herausforderungen des Kundenservice und verbessert so kontinuierlich die Fähigkeit unserer User, eine erstklassige Kundenerfahrung zu bieten.

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