Find out how Sitel Group®’s spin-off, together with fast-growing network infrastructure company Sogetrel, implemented two vital new customer contact channels in the midst of a viral pandemic, drastically reducing [...]
The brands have developed the conversational to be closer to their customers, , but all are collide today to the same difficulties - optimize the digital customer relationship and [...]
Innso Day was a success and we thank all participants for their presence, interest in our solutions and active contribution to the afternoon product workshops. We will come back [...]
Agile Customer Service? Nicolas Raffin, CEO of innso and Amélie Anastassiades, Head of Sales and Customer Relations Policy at Direct Assurance, will be “on stage” on May 18 at [...]
Acticall Sitel Group is organizing the "European Customer Day" in Paris for the second year running. This day is dedicated to the connected and augmented Customer Experience around the [...]