Innso was born in the heart of the contact center ecosystem
We’ve designed our technology with both the customer and the contact center in mind. Our truly omnichannel platform stands out from the crowd because of a unique inside-out approach to development that is fueled by operational feedback.
We do more than recognize customer expectations, we meet the needs of agents, supervisors and managers. This innovative approach, informed by real-world customer service challenges, continuously improves our clients abilities to deliver high-quality CX. As a spin-off of Sitel Group, we have the backing and resources of an international group, while also having the agility and energy of a startup.