Blog2019-05-02T12:19:18+01:00
16October 2019

Innso Day 2019 – Demystifying the use of new technology in customer service

By |Blog Post, Customer Relationship, Customer Satisfaction, Expertise, News, Opinion|Comments Off on Innso Day 2019 – Demystifying the use of new technology in customer service

Over 70 Customer Relationship Management leaders and Tech-intensive industry experts [...]

24May 2019

3 software capabilities you need to deliver a holistic customer experience

By |Blog Post, Customer Relationship, News, Retail|Comments Off on 3 software capabilities you need to deliver a holistic customer experience

At one time, brands use to compete on product [...]

4April 2019

How Service Retailers Can Connect With Customers at Every Stage of Their Journey

By |Customer Relationship, Customer Satisfaction, News, Retail|Comments Off on How Service Retailers Can Connect With Customers at Every Stage of Their Journey

Getting service retailing right is more important than ever. [...]

21February 2019

How to retain more customers in retail and get free word of mouth

By |Blog Post, Customer Relationship, Customer Satisfaction, News, Retail|Comments Off on How to retain more customers in retail and get free word of mouth

Achieving a 95% customer retention rate in retail services [...]

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