Products 2019-05-03T15:54:47+00:00

An integrated view of all customer interactions with an end-to-end CX.
Our platform means your agents can switch between channels and conversations
in one unified platform with a simple and intuitive interface

Our number one priority

is to help you deliver a successful
customer experience

  • Unified and intuitive Agent Desktop
  • Smart Automatic Distribution
  • Cross-Channel Knowledge Base
  • Seamless Case Management
  • Real-time Dashboards for Supervision
  • Operations Quality Monitoring
  • Customer Satisfaction Surveys
  • Customized Self-Service Portals
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Cloud

All-in-one Omnichannel Platform

Multichannel, multi-brand, multi-team, multi-site, multilingual

A new generation of customer service software

Easy to implement and adopt

Manage all customer conversations and back-office tasks in a unified interface

  • Email

  • Call Disposition

  • Back-Office

  • SMS Notification

  • Fax & Mail

  • Live Chat

  • Messenger

  • Social

  • Conversational SMS

  • Chatbots

  • Customer profile

  • CTI

  • Calendar

  • Scripting

  • Diagnosis

Looking for a nimble way to improve Customer Service?

We offer a free audit to identify possible optimizations and see how innso can help you!

GET A FREE AUDIT!