Optimize on the fly

Born in the heart of the ecosystem of contact centers, innso offers product features and functionalities that are designed by and for Customer Service professionals. The interface is optimized for different types of users and can be adjusted to adapt to the needs of each department. With innso, you will always have an expert who understands your business needs and guides you in configuring and optimizing your agent desktop.

Contact us

We’re here to help you
at every step of the customer journey

Join innso’s 20,0000 users in delivering
outstanding customer experience

  • Our experts drive software implementation

  • We train your teams to drive every interaction via the application

  • Customize the interface to match your brand’s identity

Become an innso expert

Because we believe that operations need to be agile in order to independently manage their activity.
For your teams to get familiar with our software, we have experts to guide you through training and certification programs.


Innso offers face-to-face initial training for your teams and is will guide you through the first weeks. These training courses are aimed at agents, supervisors, operations managers and administrators.


In addition to the initial in-person training, innso also offers a digital training model. We strongly recommend this option if you’re looking training in-house for new teams and agents.


Our program is aimed at administrators and integrators of the innso platform. We have 3 levels of certification based on the depth of functionalities – trainee, expert and elite.


Work hand in hand with our product and R&D teams