
A truly omnichannel interface to manage all conversations and customer requests in one place.
Aggregate data from various touch points to gain a complete 360° view of your customers.
Refer to past requests, interactions, events and customer feedback to provide personalized experiences.
Integrate automation at the right moment in the customer journey to drive efficiency and ensure focus.
Select the most appropriate actions to take in transferring, holding, and prioritizing each customer request.
Real-time management of all conversations
Monitor open and closed customer conversations and requests in real-time
Get a comprehensive view of all key performance indicators
Enable your operational managers to configure the platform at any time
Monitor the number of inquiries managed by country, team, service, manager…
- One unified dashboard aggregating all data and providing a overview of operations

Innso Unify
Offer an end-to-end customer experience with an omnichannel unified agent desktop.
Other Products

Seamless Integration
Innso offers standard and customized APIs to connect with your in-house applications and third-party software