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How to deal with stock shortages and supply issues in four strategic steps

Supply chain disruptions can happen anywhere, no matter the source, whether originating from the factory workforce, machinery failure, elevated demand, or breakdowns in transport logistics. For producers and customers, [...]

By Alexandre Rabouille|2021-11-02T14:51:53+01:0026 October 2021|
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How To Create a Connection With Customers From Day One

For years we’ve been hearing customer service leaders talking about “end-to-end customer service” without really seeing a satisfactory level of practical application. Today, we can see a concrete example [...]

By Alexandre Rabouille|2021-05-12T17:52:17+02:0012 May 2021|
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Innso exists to simplify the use of technology in customer relationship management. We propose a new way of delivering an omnichannel platform, one built by operations for operations to ensure an agile, optimized customer experience (CX). Our innovative approach, informed by real-world customer service challenges, continuously improves users’ abilities to deliver on CX.

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  • How to deal with stock shortages and supply issues in four strategic steps
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